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Quest-Insights

OUR FIELD CAPABILITIES

A solid field setup, from data collection to quality control

Experienced teams of interviewers, secure and digital data collection tools, and strict quality control procedures.
OUR OPERATIONAL CAPABILITIES

Human, logistical and technical resources

Human resources

An active presence in the main cities, with interviewers and supervisors permanently mobilized, reinforced according to project needs.

Logistical resources

Secure collection on connected tablets with the SurveyToGo application: real-time data collection and quality control.

Technical resources

High-performance software and analysis tools for questionnaire scripting, data processing and advanced analytics.

Field teams
Tablet data collection
Real-time control
Processing and analysis
OUR COVERAGE

Broad geographic coverage, one quality standard

All our partners’ audiences, B2B and B2C, across all socio-demographic profiles (age, gender, socio-professional category).
NorthAfricaour teams132West AfricaOther regionsMiddle East

North Africa

Our interviewers cover urban, semi-urban and rural areas, and work throughout the region.

West Africa, the Middle East and other regions of the world

We run your projects with selected field partners, following the same quality control procedures.

OUR FIELD INFRASTRUCTURE

Equipped facilities for your tests and groups

We welcome clients and participants in the best conditions during fieldwork phases.

Test rooms: Central Location

Rooms equipped to consumer testing standards: individual test booths, equipped kitchen, waiting room.

Focus group room

Observation room (up to 10 people) with one-way mirror, audio and video recording, Wi-Fi and live web streaming to follow the meeting remotely. Room adaptable to each project.

OUR QUALITY CONTROL

Quality control in three stages

Strict procedures, with a commitment to continuous improvement.
1

Before fieldwork

Team briefing, mock interviews and pilot interviews to validate the questionnaire.

2

During fieldwork

On-site supervisors and GPS-equipped tablets.

30 %

of interviews checked: 20% by phone, 10% by unannounced visits

3

After fieldwork

Every questionnaire is verified, with a call-back to the respondent or a new interview at the slightest doubt.

ESOMAR – Member

ESOMAR member: compliance with the profession’s international standards.